Al Qalam AI Solutions is the technology partner that connects UAE businesses to the official WhatsApp Business Platform, Facebook and Instagram — so you can talk to your customers on the channels they already use, without building or maintaining the integration yourself.
We use the information we receive through the WhatsApp Business Platform — your WhatsApp Business Account, your business phone number, your message templates, and the messages your customers send and receive — to run your customer communication end to end. You stay the owner; we do the work.
We send and receive WhatsApp messages on your behalf — order confirmations, appointment and document reminders, updates and support replies — from your own verified business number.
We create, submit and manage your WhatsApp message templates so your notifications are approved, compliant and ready to send whenever you need them.
Routine questions are answered instantly by automation; anything sensitive is routed to a person. Your customers get fast answers without losing the human touch.
We connect your business number to the WhatsApp Business Platform for you — no technical setup, no code, no separate third-party provider to chase.
Beyond WhatsApp, we manage and publish to your Facebook Page and Instagram — a single trusted partner for all your customer channels.
Every conversation, template and delivery status in one place — so you always know what was said, sent and received across your channels.
You authorise your WhatsApp Business Account through the official Meta onboarding flow. Your business stays the owner of the account and the number at all times.
We build your message templates and the automated flows for your most common customer needs — bookings, reminders, status updates and support.
Incoming messages are handled automatically where it's safe to, and passed to a person when a human decision is needed.
Nothing is submitted or paid without a human approval on your side. You can review, pause or hand back the account whenever you choose.
Everything is prepared automatically, but the moments that matter — sending on your behalf, spending money, anything irreversible — always wait for a person to say yes. It's how we keep speed and safety at the same time.
✅ Prepared by machine · approved by a humanHandle document requests, status updates and renewals over WhatsApp without a full-time desk on it.
Automated booking confirmations and reminders that cut no-shows and free up your front desk.
Order updates, delivery notifications and quick customer support on the channel customers prefer.
We only use the information obtained through the WhatsApp Business Platform, Facebook and Instagram to provide the services described above, on your instruction. We do not sell it, and we handle it in line with our Privacy Policy and Terms of Service. You can request deletion of your data at any time.
Tell us your business and the number you'd like to use. We'll handle the onboarding and have you live on WhatsApp — usually within days.
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